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Privacy Policy

SUPREMA is a company committed to the privacy of its customers and website visitors, so even though we are physically located in Brazil, we have decided to comply with LGPD to safeguard the rights of these individuals.

Therefore, we explicitly state, in this Privacy Policy, the terms regarding the collection, storage, and use of your personal data, whether you are a Customer or just a Visitor. For this, we ask that you read this information carefully before continuing to browse or register on our Website, Forms, or Landing Pages.

1) Collection of registration | personal data

Often, for the perfect realization of our relationship, we will need to collect some personal information, such as:

  • Personal data – used for your identification such as name, last name, email address, phone number, and professional data (position and company, for example);
  • Marketing data – used for communication between our company and you, such as name and email address, as well as your contact preferences;
  • Registration data – whenever you wish to register for any of our forms, whether to participate in an event (physical or online), in exchange for educational material, or even a contact form. Here, all information provided in these cases is included;

  • Feedback data – includes evaluations, testimonials, and comments about our products or services.

It is important to clarify that, before providing any of this data, you need to understand and explicitly agree to their collection and storage. We also remind you that by providing us with your data, you are responsible for their accuracy, and false or incomplete information constitutes a crime.

2) Collection of navigation and location data

Aiming at the quality of your user experience when accessing our page, we will often need to collect, through some cookies,

  • Navigation data – such as IP address, type, functionality, and language of the browser, as well as the operating system, pages visited, bytes transferred, links and files accessed, as well as date and time;

  • Location data – location data may be collected with prior authorization.

For more clarification, see our Cookie Policy.

3) Collection of data by third parties

The Internet Civil Framework configures all information contained in social networks as personal data that we can use to improve your experience on our pages.

4) Use of collected data

We may use the information collected to:

  • carry out efficient, safe, and agile service provision;
  • improve our business, customizing our services and pages to your preferences;
  • improve our marketing strategies, facilitating the dissemination of offers, events, and news;
  • research and analyze consumer information that helps us offer new products and services;

  • prevent fraud or violations of intellectual property.

We clarify that, at any time, you can unsubscribe from any of our marketing campaigns using the link contained, visibly, in all our emails.

We also remind you that login and password data are confidential, and it is the User’s responsibility to ensure their confidentiality.

5) Storage and protection of collected data

The storage of collected data may vary according to the information collected and the purpose of its processing:

  • Personal data – collected for service provision is stored for as long as you are a customer of the company;
  • Marketing data – remains in our systems until you choose to unsubscribe from our campaigns;

  • Other information is archived for as long as necessary for the processing of this data, being deleted shortly thereafter.

All collected information is stored in secure and accredited databases, ensuring your privacy.

6) Disclosure to third parties of collected data

In some cases, we will need to share the information collected to carry out or improve the services provided. Thus, these data may also be accessed by:

  • Partner companies;
  • Service providers;
  • Government entities;

  • Transport or postal service companies.

We also inform that the confidentiality of your data is also required from our partners and service providers.

7) Deletion or modification of the data provided

At any time, you can request the change or deletion of your registration/personal data from our system. This request must be made within a maximum period of 5 days. Access data may be discarded after 180 days.

8) Changes to this Privacy Policy

This Privacy Policy may undergo changes to improve our terms and provide greater transparency to our customers and visitors.

If you have any questions about our Privacy Policy, please contact us at atendimento@supremaluvas.com.br.

Last updated on August 19, 2021.

SUPREMA | High-Temperature PPE